Requests That Get You What You Want


requestSignRequesting-101:
Surprisingly easy to Ace — even easier to flunk

©Madelyn Griffith-Haynie, CTP, CMC, ACT, MCC, SCAC
from the Self-Advocacy Series
in support of the Coaching Skills Series

Please Read This Article Now

The heading above is a clear and clean example of a request — there’s nuthin’ fuzzy about it!

  1. It’s short
  2. It asks directly for what it wants
  3. It’s respectful — and includes the magic word
    (“please” – for those of you who didn’t have that kind of upbringing)
  4. And it is clear about the time-frame expectation.

It is truly a request, not a manipulation attempt.

In no way is it:

  • nagging or pleading
  • shaming or complaining
  • explaining or justifying
  • intimidating or threatening

Nor is it gift-wrapped in emotional subtext

There is no:

  • anger
  • frustration
  • disappointment
  • pouting
  • or any other emotional technique most of us tend to pull out when we are hoping to get what we want

As a result, it does not automatically activate emotional reactions like:

  • hurt feelings and defensiveness
  • pleas for exceptions or understanding
  • resistance or opposition
  • angry retorts or the urge to argue

It also makes itself ridiculously easy for the person on the responding end to consider, because it is it clear what’s expected if s/he responds affirmatively.

Responding to a request

There are only three ways a person can respond to a request:

  1. YES – in which case the expectation is that they will do it
  2. NO – we all know the pros and cons of that one
  3. MAYBE/IF – renegotiating the task or the time-frame

What seems to trip people up emotionally is the lack of the realization or acceptance of the First Codicil of Requesting.

Requesting: First Codicil

If any one of the three potential responses
is not an acceptable possibility,
you are making a
DEMANDNOT making a request —
(no matter how sweet your tone of voice)

The rest of this article will continue to expand on the request process — in a lot more words with a lot more examples — and will make a strong link between messing up the request process and all kinds of life struggles and relationship troubles.

Read more of this post

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