Improving the Quality of Your Care


Don’t make your Doctors “guess”

© By Madelyn Griffith-Haynie, CTP, CMC, A.C.T., MCC, SCAC
Foundational Concepts in the Self-advocacy Series
Improving the Quality of Your Care – Part 1 of 2

ComplaintHorseComplaint vs Feedback

In an earlier article, In Praise of Complainers-Reframing Complaining, I underscored the importance of feedback to getting our needs met — that, without our negative feedback, the rational assumption is that “all is well.”

If that’s not the case, I went on to say, we MUST “complain” if we ever expect more functionality and life satisfaction than we have right now.  HOWEVER . . .

HOW we provide feedback – and to whom – makes a difference.

This portion of the Self-advocacy Series will begin to take a look at how to provide effective feedback to your care providers.

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